Delivery Information
At Lenox Arabia, we are committed to ensuring that your orders are delivered in a timely and efficient manner. Whether you're ordering surgical, dental, or veterinary instruments, we prioritize safe and secure delivery to meet your professional needs.
Shipping Methods and Times We offer multiple shipping options to ensure that your order reaches you in the quickest and most convenient way possible. The delivery time will depend on the shipping method selected and your location.
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Standard Shipping: Typically delivered within 24 hours.
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Express Shipping: Fast-track your order and receive it within 12 hours.
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International Shipping: We also offer international shipping to ensure that healthcare professionals around the world can access our premium instruments.
Free Shipping Policy We offer free shipping on all orders over AED 500. For orders below this amount, a standard shipping fee will apply based on your location.
Order Tracking Once your order has been shipped, you will receive a tracking number via email so you can monitor your order's progress every step of the way.
Packaging All orders are securely packaged to ensure that your instruments arrive in perfect condition. We take extra care to ensure that each item is properly protected during transit.
Customs and Duties For international orders, please note that customs fees and import duties may apply. These charges are the responsibility of the buyer and are not included in the shipping cost.
Contact Us If you have any questions or concerns regarding your order or delivery, please do not hesitate to reach out to our customer service team. We are here to help you with any delivery inquiries you may have.